Mission / Values / Vision

LD Auto is a company specialized in the repair, reconstruction and commercialization of automotive components and services.

 

Therefore, its mission is to provide the best solutions in the automotive aftermarket with the highest possible quality, at a fair price, using the best and most advanced resources available in order to satisfy the needs of the most demanding customers.

 

Its vision is to be a leader nationwide in all services it offers, always following market needs.

 

The main values ​that characterizes the company are as follows::

 

Rigor

In product design, complying with all operational procedures in order to guarantee the best possible quality.

 

In the image of the product and packaging, so that it is easily recognized and associated with LD Auto. 

 

In distribution, defining the most appropriate means to deliver the product to the customer in the shortest possible time.

 

Competence

Ensuring an adequate and high level of training for all teams, keeping them motivated.

 

Ensure that all equipment in the different laboratories is following their maintenance plans, up-to-date and ready to work when necessary, following their maintenance plans.

 

Honesty

Practice a fair price for each product or service, always focusing on quality. Ensure a fair, assertive and technically capable after-sales and complaints department.

 

Commitment

Total customer orientation, always listening to their opinions and needs

 

Evolution

Global business vision, meeting market trends.

 

Quality

The company is certified according to the ISO 9001: 2015 standard (Quality Management System).

 

Top Technology

Continuous investment in new equipment, anticipating the current and future needs of customers.

 

Formation

Continuous technical, administrative and after sales service.

 

Organization

Implementation and dynamization of activity control schemes and procedures.

 

Cooperation

Cooperation protocols with groups of companies and different entities.